All Sense & Sanity branded wall art, prints and clothing is made-to-order.

Sense & Sanity Artwork:

• Please allow 3-12 business days for production.
• Please allow 3-6 business days for shipping.

Sense & Sanity Apparel:

• Will ship out 1-2 business days after order is placed.

Artwork & Items Designed By Brand Partners:
Shipping times may vary. Please see individual product details for estimated ship dates. All items are shipped via GROUND or USPS. Tracking numbers will be provided via email for every order. Please leave at least 24 hours after tracking is emailed to reflect accurate updates. 

Questions?
Please do not hesitate to reach out to us at hello@dearvisionary.com with any questions you may have about your order.

If you wish to cancel your order, please send us an email to hello@senseandsanity.com within the same business day. Please note, Sense & Sanity branded wall art, prints and clothing are made-to-order and are instantly put into production upon ordering and cannot be canceled.

We sincerely apologize that your item was damaged in shipping. Please start a return request so we want to take care of this for you right away!

hello@senseandsanity.com

We offer refund and/or exchanges within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange.

Eligibility for Refunds & Exchanges:

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• Only regular priced items may be refunded, sale items cannot be refunded.
• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If it is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.

Refunds are issued 7-10 business days after the item is received. If you have already processed your return, and it past 10 business days, please check with your bank then contact your credit card company, it may take some time before your refund is officially posted.

If you have any questions about your refund, please contact us at hello@senseandsanity.com.

The best way to contact us is by using the chat box or sending us an email at hello@senseandsanity.com. We will get back to you as soon as we can!